HELPFUL DETAILS
Find answers about reserving your classic car, planning your time, and what to expect on the day. Select a topic below to find the details you need. If you have other questions, we’re happy to talk through your plans with you.
Booking & Reservation
How do I check availability and request a quote?
Complete our Plan Your Experience form with your event date, locations, and how you’d like to use the car. We’ll reach out within 24 hours to confirm availability and discuss your plans before preparing a personalized quote. Requesting a quote is free, with no obligation to book.
When is the remaining balance due?
Your remaining balance is due 14 days before your event. Your booking agreement and payment details will show the remaining amount and its due date.
Can I inquire before my plans are finalized?
Absolutely. Share what you know so far, even if your locations or schedule are still coming together. We’ll help you work through the details and recommend how much time to reserve for photographs, travel, and the experience you have in mind.
What determines my price?
Your quote is based on the service you choose, travel distance, reservation length, and scheduled service times. We also consider your selected vehicle, additional locations, and any special arrangements. We’ll review these details with you so you understand the price before booking.
What is included in my reservation?
Your reservation includes your selected classic car, prepared for your occasion, and a 3G Classics driver who remains with the vehicle throughout your reserved time. For photography and displays, we assist with access and reposition the car to suit your preferred backgrounds and angles, wherever space and vehicle access reasonably allow. For chauffeured reservations, your driver handles the agreed route to your destination.
Photography, parking, permits, and entrance fees are separate unless expressly included in your quote. All locations and transportation arrangements must be agreed upon before your reservation.
How do I secure my car and date?
Once we’ve confirmed availability and agreed on your booking details, we’ll send your booking agreement and payment instructions. A signed agreement and a $100 non-refundable deposit secure your car and date. The deposit goes toward your total; submitting an inquiry alone does not reserve the vehicle.
Planning Your Experience
How much time should I reserve?
We have a one-hour minimum. The right amount of time depends on your plans, including photographs, vehicle positioning, outfit changes, and any travel between approved locations.
For wedding getaways, we generally recommend having the car arrive about 30 minutes before your send-off so you have time for photographs before departing. Share your timeline with us, and we’ll help you choose a reservation length that allows for everything you’d like to include.
Can we include photographs and a chauffeured ride?
Yes. We can plan a reservation that includes both photographs and a chauffeured ride. Let us know where you’d like to take photographs and your intended destination so we can account for the full experience in your quote.
Passenger transportation must be specifically arranged when booking. Regular photography reservations include the car and our on-site assistance, but do not include rides between locations. Packages such as Just Married include the transportation described in their package details.
Can we use more than one location?
Yes, with advance approval. Share each proposed location so we can review vehicle access, parking, travel time, and the route before preparing your quote.
Travel between approved locations takes place within your reserved time. Booking additional time does not automatically include extra stops, and photography clients must arrange their own transportation unless a chauffeured ride is expressly included.
Do you provide a photographer?
Photography and videography are not included in your vehicle reservation. You’re welcome to bring your chosen creative team, and we’re happy to coordinate with them before and during the session.
We handle the car and its positioning while your photographer or videographer leads the creative direction.
What areas do you serve?
We’re based in Tomball and serve Houston, The Woodlands, Spring, Cypress, Katy, and surrounding communities. Travel to Galveston, College Station, and farther destinations may also be available.
Include your locations in the Plan Your Experience form so we can confirm travel availability and include the distance in your personalized quote.
Can you coordinate with our photographer or planner?
Absolutely. With your permission, we can work directly with your photographer, planner, or venue to review arrival times, vehicle placement, access, and departure details.
Share their contact information during planning so we can coordinate the car’s role in your event and help keep the agreed timeline on track.
The Cars
Can we drive the car ourselves?
Our vehicles are chauffeur-driven only. Your 3G Classics driver handles all driving and vehicle movement, whether you’ve reserved a ride, a photography session, or an event display.
Does the Bel Air have air conditioning?
Our 1956 Chevrolet Bel Air does not have air conditioning. Please consider the season, time of day, and length of your ride when planning. If your schedule is flexible, an evening reservation can help avoid direct afternoon sun and heat.
Can we take photographs inside the car?
Yes. Interior portraits can be part of your reservation, and our team will assist with doors, seating access, and vehicle positioning. Your photographer can capture different angles while we help you use the car carefully. Please do not sit, stand, climb, or lean on the exterior bodywork.
Can we bring bags or personal belongings?
Yes. The Bel Air has trunk space for bags and personal belongings. Let us know beforehand if you’re bringing large suitcases or other bulky items so we can confirm they’ll fit.
Can we decorate the car?
All decorations must be discussed and approved in advance. We also offer wedding additions such as a garland, a Just Married sign, and a custom wedding plate for an additional charge. Please do not attach decorations or adhesives to the car yourself.
Can we bring food or drinks?
Bottled water is welcome. Food must remain stored in the trunk, and alcohol, smoking, and vaping are not permitted inside the vehicle.
How many passengers can ride?
Your booking includes up to two passengers, in addition to your chauffeur. If you’d like to include more than two, please let us know before booking. Additional passengers require advance approval, depend on the selected vehicle’s seating and seat-belt capacity, and may involve an additional charge.
Changes & Weather
What happens if it rains?
Light rain does not automatically cancel your experience. We monitor conditions before your event and will contact you if the weather may affect your plans.
We do not operate during flooding, hail, severe thunderstorms, or unsafe road conditions. If 3G Classics cancels because operating would be unsafe, we will refund all payments, including your deposit.
What if our event runs late?
Please let us know as soon as you become aware of a delay. Your reservation ends at the agreed time, so a late start or departure does not automatically extend your booking.
Additional time may be available for an extra charge, depending on our schedule. We’ll discuss any extension and its cost with you before proceeding.
What happens if we need to cancel?
Please contact us as soon as possible if you need to cancel. Cancellations made more than 14 days before the event are subject to a $200 cancellation charge. Cancellations made 14 days or fewer before the event are subject to a $300 cancellation charge.
Payments already made count toward the cancellation charge. If 3G Classics cancels because weather conditions make operating unsafe, all payments will be refunded, including your deposit.
Can we change our date, locations, or timing?
Yes. Contact us as soon as possible so we can review availability and any changes to your quote. All changes require our confirmation.
If your preferred date or time is already booked, we’ll discuss available alternatives. Changes to locations are also subject to vehicle access, travel time, and any additional costs. Until we confirm an update, your original booking details remain in place.
Let’s Talk Through Your Plans
Have a question we haven’t covered? Call, text, or email us—we’re happy to help you work through the details.
Call or text: 832-616-1686
Email: bookings@3gclassics.com